RETAIL SALES
LUKOIL sells the bulk of petroleum products in the retail market via its well-diversified distribution network of 5.3 thousand filling stations in 19 countries.
| 2018 | 2019 | 2020 | 2021 | 2022 | |
|---|---|---|---|---|---|
| Retail network (end of year) | 5,168 | 5,044 | 5,005 | 4,965 | 5,278 |
| Average fuel sales per filling station, t/day | 10.7 | 10.0 | 9.0 | 9.9 | 11.1 |
| Russia | 13.8 | 12.7 | 11.5 | 12.6 | 12.8 |
Europe,
near-abroad countries and USA | 6.8 | 6.8 | 5.9 | 6.5 | 6.6 |
LUKOIL actively promotes sales of branded fuels with improved efficiency and environmental performance under the ECTO brand. Sales of the premium ECTO 100 motor gasoline were launched in 2017.
LUKOIL's retail network of filling stations has fully replaced ECTO Sport (Euro-5 AI-98) with the new, improved, higher performance ECTO 100 fuel.
We increase our profit from sales of non-fuel goods and services by implementing the loyalty program and product range improvements and running a variety of marketing campaigns. On top of that, we develop additional services, roll out best retail practices, and enhance customer service while also improving conversion and upgrading our filling stations.
BUNKERING and AIRCRAFT REFUELING
LUKOIL is one of the largest suppliers of bunker fuels, with bunkering operations in 25 ports across six Russian regions. LUKOIL also carries out its overseas operations in Bulgarian and Romanian ports. We operate mainly in ports on the Baltic Sea, the Barents Sea, and the Black Sea, as well as on Russia's inland waterways. LUKOIL sells jet fuel produced at its own and third-party refineries, mostly through aircraft fueling, at airports in Russia and Bulgaria using its own sales network or through service contracts with refueling companies outside LUKOIL Group.
Our into-plane refueling network covers 35 Russian airports, in which 20 of the jet-refueling complexes are operated by LUKOIL or are joint ventures.
| 2018 | 2019 | 2020 | 2021 | 2022 | |
|---|---|---|---|---|---|
| Bunkering fuel sales volume, mln t | 4.7 | 4.3 | 2.7 | 2.1 | 1.1 |
| Aircraft fueling sales volume (including share in associates), mln t | 2.2 | 2.1 | 1.1 | 1.6 | 1.3 |
PRODUCTION AND MARKETING OF LUBRICANTS
LUKOIL Group produces lubricants at nine of its own sites, within two joint ventures, and at 25 contracted plants.